Summary: 

The engineer will be taught the value and importance of technical writing, presentations, verbal communications, and Management of Change to everyday function and career progression. Persuasion and personal influence will be included as well as leadership and effective team performance and contribution.

Outline:

Introduction

Technical Writing Basics

• Writing Process Overview

• Technical Writing Principles

• Company Standards

Verbal Presentations

• Public Speaking Techniques

• Appropriate Participation in Presentations

• Your Audience

• Training Techniques

Formal vs Informal Communication

• Phone/WebEx, Email, Texts, Social Media

• In-person Communication Techniques

• Business Etiquette

Problem Solving and Critical Analysis

• Problem Solving

• Crisis Management

• Chain of Command

• Management of Change

• Effective Teamwork

• Time Management

Leadership and Management

• Effective Leadership Techniques

• Assembling a Project Team

• Resolving Conflct in the Workplace

• Communications with Vendors

Real-World Applications and Examples

• Workplace Examples

• Role-playing

Instructors:

Maureen Brody is a Curriculum and Instructional Design specialist with a background in document production, technical writing and editing, and project management. As an educator with over 10 years in the classroom, Maureen has taught various age groups, from middle schoolers through adults, and has authored multiple curricula, classroom materials, and assessments. In her time with Becht, Maureen formerly served as Production Support Manager to Becht Performance Group, where she assisted with the development of technical training materials and document standards and provided project management both internally and externally for multiple training and document management projects. As Training Lead with the Learning & Development Division, Maureen uses her expertise in curriculum and instructional design to help guide and strengthen Becht's public and private training offerings, as well as providing client needs assessments and project management for private training courses. Maureen holds a BA in English from the Pennsylvania State University as well as an Instructional Certification in Secondary Education from Stockton University.

Venue & Logistics: 

Hotel Booking Link: Book Hotel Here

*Please note this link expires two weeks before the start of the course. Please notify training@becht.com for any issues with the booking link.

Location:  15700 John F Kennedy Blvd, Houston, TX 77032

• Phone:  +12814425100
• Hotel Website
• Parking available on-site - free for all training attendees

For more information on training logistics, see the linked Attendee Info Sheet.